Highly Trained Restoration Specialists

At SERVPRO of Lafayette / Louisville we place a high value on training, education, skill, experience, know-how, artistry, proficiency, expertise, finesse, aptitude and moxie.

We want our techs to set our customers at ease, to instill confidence and to get the job done right the first time. For this reason our established culture is to focus on training and skill development, from the top to the bottom, from the mature technician to the helper.

Our technicians have and are pursuing IICRC certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying (among other topics).

It’s important to Justin Gallagher, our local owner and operator, that our team practices excellence at each job they’re called to.

Learn more about our team in the about section of the website.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Lafayette / Louisville offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)