What our Customers say...


It was an absolute joy to work with SERVPRO - they were kind, thorough, explained everything that they were doing and even taught me about how some of my house's systems work to help me understand what had happened. Plus, they arrived within an hour of my call, with masks on and had everything they needed to get my house on the mend quickly. I would work with them again in a heartbeat!

The SERVPRO team was absolutely amazing. They did incredible work, they were very responsive, and flexible with other contractors and my needs.

Quick to respond, professional, reasonably priced. Grateful to find them after being WAY overcharged by a competitor of theirs. Don't hesitate to call them.

Great service and courtesy given. We would use them again.

Your crew did a fantastic job! I would recommend you to anyone that has water damage in their home. 

Thank you for all of your assistance in cleaning the fire damaged cabinets and walls in our home. Amazing how a small fire can produce so much soot, and equally amazing was your team!

Great team of technicians! They walked me though every step of removing the mold from my bathroom. All team members were kind and respectful. 

These people found a huge mold problem I didn't know I had.  It looked minor to me, but thank God I called them out.  They said they needed to open the basement wall so they built an enclosure first to keep it from spreading and there was a major infestation of mold. They clearly know what they are doing. 

We're really happy we took our insurance agent's advice to call you guys.  You made a bad situation look easy and very reasonable cost.  

Justin and Len came out in the middle of the night and freezing temps to extract water from our house and set up dehumidifiers and fans.  They were very careful with our carpet and furniture, and have just done a wonderful job.  I wouldn't recommend anyone else.

I called a friend who is an insurance adjuster for a few reputable companies to repair our home after a broken washing machine pipe flooded everything and he said look no further than SERVPRO of Lafayette / Louisville. They spent more time inspecting the damage than even the home inspector did, and didn't try to sell us anything we didn't need. Our house has been restored, and the insurance covered almost the whole thing.  SERVPRO has been such a relief to work with. 

Since we are at this home only a few times per year, a small broken pipe flooded the entire house and there was mold everywhere.  It was a strange and scary sight, but the SERVPRO technicians have been working fast and have got the place ready for ski season.  Thanks so much for your care and attention.

Your team cleaned a monumental mess of mud from our garage and it looks like new.  What a relief.  Len was especially helpful.  Thank you so much.

Thanks for getting up that horrible smelling water and getting us back in business so quickly.  I know who to call.

The workers were always courteous and very respectful of our home.  They did a very good job with a very bad situation.  Thank you.

SERVPRO was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.

Your team was professional, courteous and efficient.  Thanks for getting us back in business so quickly.

It's scary to have water actually running through your house, in one side and out the other. But Len and his team were so quick and confident they calmed our fears, and had the house clean and dry in just a few days.  We hope we never need you again, but we know who to call now if we do. 

We thought most of our treasured things were a loss, but SERVPRO was able to restore them for us.  Our hearts are healed.  Can't thank you enough.

SERVPRO came after I called my insurance agent about water coming in through a leaking window during that last storm we had.  My daughter's bedroom was soaked.  They vacuumed the water out of the carpet and set up equipment to dry everything in the room.  It was back to normal in just a couple of days.

Three tenants called us at the same time upset by water coming through the ceiling.  Upon inspection, I found a large quantity of water coming in two of the units and one with just a little.  We called SERVPRO of Lafayette / Louisville, as we have several times for water, fire and mold restoration over the years.  They were on site within an hour.  They tarped the roof at the same time that they were inside removing the water and drying the units.  They knew what they were doing and our upset tenants were calmed by SERVPRO's quick actions. 

The flooding filled the lower level with mud and debris.  We thought we had lost everything, but SERVPRO cleaned out just the carpet and some of the drywall and cleaned everything else. We were back in our home in just a few weeks.  They do great work and I highly recommend them.

Thanks for keeping us open while you worked SERVPRO.  Len is a solid manager and kept us up and running while you worked around us.  I'll have you on speed dial from now on.

Your team has been terrific.  They explained everything so well and have stepped us through the whole process.  We are so relieved.  Thank you!

The fire system in our office discharged and soaked everything.  I thought we were out of business for sure.  SERVPRO of Lafayette Louisville had the water all removed quickly and we were back in and working within 2 days.  I could never have imagined it.  There is still some equipment running, but the workers have been terrific and we are back in business.

Nate was extremely professional, thorough, and courteous. We had a water heater break that caused the carpet to get wet in half of the downstairs TV room and a little bit in the office. Thanks for helping with my water damage in Boulder.

We had a pipe freeze over our garage office and damaged the drywall. They completely built back the walls including drywall. Thank you so much for assisting with the big picture, not just the water.

We had a pipe burst in the basement and the drywall and carpet were affected. Justin and the crew were wonderful; they left the area clean and were very courteous.

Molly was phenomenal as my first contact with SERVPRO. We had a pipe freeze and burst flooding out our basement. Justin, Nathan and the crew were professional and friendly. Justin explained the process every step of the way. I will recommend SERVPRO Of Lafayette/Louisville to all my friends and family. For water damage repair, you’re the best.

We had a mold infestation due to old flooding damage. SERVPRO of Lafayette/Louisville gutted the entire basement. I was very pleased with the job that they did.

We had water damage from the September floods and had flood damage in our crawlspace. Justin and James went far beyond their jobs. Everything was spot on professional.

I had water and mold damage from the September floods. They did a great job. I am really impressed with Justin and his team. I will recommend SERVPRO for sure.

We had to have Cleaning done to my basement due to a sewage back up. The washer, dryer and carpet had to be removed due to the damage. The team that worked on my home was fantastic. I have already recommended them to others.

If SERVPRO had not responded so quickly I believe we would have had major repair costs to our kitchen and upstairs area. Because they responded so fast, they were able to prevent considerable damage to the upstairs bedroom & closet, the area by the washer & dryer and the kitchen ceiling.

If every company worked like you guys did, the world would be a better place. The team was very prompt and courteous

AWESOME!! It looks brand new. Justin should train all SERVPRO teams.

Very prompt service and kept me well informed of every aspect of the fire damage restoration process. The work was done before I knew it

Crew arrived almost immediately after I made my call, which was a great thing for someone struggling with flood damage. Before too long they has assessed the situation and started the water removal process. Within a couple of days, you could not even tell there had been a flood.

I don’t think I could have made it through learning the common areas of my home contained mold without your expert technicians. They walked me through the remediation process and even gave me tips to prevent mold from reoccurring.

Despite this being a very difficult time, it was a pleasure to work with this company. I honestly don’t know if I would have made it through the aftermath of the fire without them. Thank you.